Iplex is proud to share that we have achieved the international customer service standard accreditation from the Customer Service Institute of Australia (CSIA). This achievement demonstrates our ongoing commitment to delivering great customer experiences.
CSIA's thorough evaluation has reaffirmed Iplex's dedication to upholding globally recognised standards for customer service excellence. Building on this achievement, Iplex will continue to focus on further developing our customer service offering.
"Our journey towards customer-centricity has been one of continuous improvement and obtaining the International Customer Service Standard accreditation is a proud moment for us", said Kylie Oakenfull, National Customer Service Manager at Iplex.
