Information on Pro-fit polybutylene pipes in WA
Overview
About Pro-Fit
The Polybutylene Hot and Cold Crimp System range, branded as Pro-fit™ was part of the Iplex range for more than 20 years. The product is certified to the relevant Australian Standard AS/NZS2642.2.
Iplex is aware of a number of complaints in the Perth area related to plumbing failures in hot and cold-water systems, where Iplex Polybutylene (Pro-fit) products have been installed.
Industry Response
Announced on the 13th November 2024, the Western Australian Industry Response (IR) agreement between the WA Government, Iplex Australia and Participating Builders supports homeowners experiencing Plumbing Failures in Western Australian homes constructed with Pro-fit Typlex 1050 resin polybutylene plumbing pipes (Typlex pipes).
Further information on the Industry Response, including how to access support, can be found here.
Identification of Pro-fit Typlex pipe
Pro-Fit piping can be identified by its light grey appearance and “IPLEX” and “TYPLEX’ print message.
Pro-fit pipes warranty
For Pro-fit product not covered under the IR, Iplex provides a product warranty covering manufacturing defects for a 25-year period. The specific product warranty terms that apply will depend on a number of factors, including the date of manufacture of the Pro-Fit installed. You can obtain further details and submit a claim under the product warranty by notifying Iplex in writing by contacting us through our portal below.
Click here for further information about the Pro-Fit product warranty.